Terms and Conditions for Self Storage Harringay
These Terms and Conditions set out the basis on which storage services are provided by Selfstorage Harringay. By making a booking, paying a fee, or entering into a storage agreement, the customer agrees to comply with these terms. The purpose of this document is to make the self storage service clear, fair, and consistent for all users. It applies to domestic, business, short-term, and long-term storage unless otherwise agreed in writing. In these terms, references to “we,” “us,” and “our” mean the storage provider, and references to “you” and “your” mean the customer or account holder.
Booking Process. A booking is only confirmed once we have accepted your request and received any required deposit or first payment. You must provide accurate information during the booking process, including your name, address, contact details, and the nature of the goods to be stored. We may request identification and additional verification before granting access to the unit. The storage unit allocated to you may be changed by us before commencement if necessary for operational reasons, provided that a suitable alternative is offered. A booking does not create ownership rights over any unit and does not amount to a tenancy unless expressly stated otherwise in a separate written agreement.
You must ensure that the storage unit selected is suitable for your needs, including size, accessibility, and any special requirements for the items you intend to store. The storage agreement begins on the date stated in the booking confirmation or, if earlier, the date you first take possession of the unit. Any use of the premises is subject to the site rules in force from time to time. We may refuse a booking where we reasonably believe that the proposed storage would breach law, create a health and safety risk, or be unsuitable for the facility.
Payments and Charges. All charges must be paid in advance unless we agree otherwise in writing. Fees may include storage rent, administration charges, lock charges, access fees, insurance charges where applicable, and any other agreed service charges. Prices may be reviewed periodically, and any change will be notified in advance where required by law or by the storage agreement. If payment is late, we may apply a reasonable late payment charge and interest, where permitted. Failure to pay on time may result in suspension of access to your unit and, after notice, exercise of our rights to sell or dispose of goods in accordance with these terms and the law.
Payments must be made using the methods approved by us. You remain responsible for all amounts due until the agreement is formally ended and the unit is fully vacated, cleaned, and returned in a satisfactory condition. Any discount, promotion, or special offer is subject to its own terms and may be withdrawn at any time for future bookings. If a payment is reversed, disputed without reasonable cause, or made fraudulently, we may treat this as a serious breach of contract and take steps to protect our interests.
Cancellation and Termination. If you wish to cancel your booking before the storage start date, you must notify us within the cancellation period stated in your booking confirmation or agreement. Where no specific period is stated, a reasonable notice period may apply depending on the circumstances. If cancellation occurs after the agreement has started, charges may still be due up to the end of the applicable notice period. Any prepaid fees may be refundable only where required by law or expressly agreed in writing. We are not obliged to refund any administrative or non-recoverable charges unless otherwise stated.
We may terminate or suspend the storage agreement immediately if you commit a serious breach of these terms, fail to pay amounts owed, store prohibited goods, or use the unit in a way that creates risk, nuisance, or unlawful activity. On termination, you must remove all goods promptly and leave the unit empty, swept, and in a clean condition. If goods are left behind after the agreement ends, we may charge continued storage or disposal costs and, where necessary, exercise our legal rights over abandoned items. Termination does not affect any rights or liabilities that have already accrued.
Use of the Unit. The storage unit must be used only for lawful storage of goods. You must not live in, sleep in, or treat the unit as residential accommodation. The unit must not be used for business activities involving staff, customers, or public access unless we have given prior written approval. You are responsible for securing the unit using an approved lock and for ensuring that access codes, keys, and entry devices are not shared with unauthorised persons. You must inspect the unit regularly and notify us promptly if you identify damage, security concerns, or any unusual condition.
Prohibited Items. You must not store hazardous, illegal, flammable, explosive, toxic, perishable, contaminated, stolen, or counterfeit goods. This includes, without limitation, weapons, narcotics, pressurised gases, fireworks, oils that present a fire risk, live animals, and items infested by pests. We may also prohibit goods that emit odours, attract vermin, or may damage the premises or other customers’ property. If we discover prohibited items, we may remove, isolate, or dispose of them at your cost and, where appropriate, notify the relevant authorities.
Liability and Risk. You store goods at your own risk, subject to any rights you may have under applicable consumer law. You are responsible for insuring your goods for their full replacement value and for ensuring that your insurance covers the risks associated with storage. Unless caused by our negligence or other legal fault, we are not liable for loss, theft, damage, deterioration, mould, mildew, rust, corrosion, infestation, shrinkage, or any indirect or consequential loss. This exclusion applies whether the claim arises from a breach of contract, negligence, or otherwise, to the fullest extent permitted by law.
We do not accept responsibility for losses resulting from events beyond our reasonable control, including fire, flood, storm, power failure, industrial action, or acts of third parties. Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited. If we are found liable for a claim, our liability will generally be limited to the lesser of the value of the affected goods or the amount recovered under any insurance policy, unless a different limit is required by law.
Access, Security, and Records. We may operate access controls, CCTV, identification checks, and site rules to protect the facility and its users. You agree to comply with all reasonable security procedures. We may refuse access if we believe the person seeking entry is not authorised, is under the influence of alcohol or drugs, or presents a safety or security concern. We may keep records of access activity, payments, and communications for operational, security, and legal purposes in accordance with data protection requirements.
Waste Regulations and Disposal. Customers must not leave rubbish, packaging, furniture, appliances, liquids, batteries, chemicals, or other waste in or around the storage unit unless expressly agreed. You are responsible for removing all waste created by packing, unpacking, or moving your goods. Disposal of waste must comply with all applicable environmental and waste management laws. Fly-tipping, unauthorised dumping, and abandonment of waste are strictly prohibited. If we are required to remove waste or clear the unit because you have failed to do so, we may charge you all associated costs, including labour, transport, disposal fees, and any regulatory fines or enforcement expenses lawfully recoverable from you.
You must ensure that any waste you generate is handled by lawful means and not mixed with hazardous materials. Any item that could leak, spill, or contaminate the premises must be packaged securely and removed immediately. We may inspect the unit if we reasonably suspect the presence of waste, contamination, or prohibited substances. If waste poses a risk to health, safety, or the environment, we may take urgent action without prior notice, including removal, containment, or notifying relevant authorities. You will be liable for any resulting loss, damage, or costs incurred as a consequence of your breach of these obligations.
Abandonment and Sale of Goods. If you fail to pay outstanding charges or do not remove your goods after termination or expiry, we may consider the items abandoned after giving the notices required by law and the storage agreement. Where permitted, we may sell, dispose of, or otherwise deal with abandoned goods to recover sums owed, costs, and expenses. Any surplus proceeds, after deduction of lawful costs and debts, will be accounted for in accordance with applicable law. The exercise of these rights does not waive our entitlement to recover any remaining debt from you.
Variation of Terms. We may update these terms from time to time to reflect changes in law, operating practices, or business requirements. Any material change will take effect from the date stated in the revised version or from the date notice is given where notice is required. Your continued use of the storage service after a variation takes effect will be taken as acceptance of the updated terms. If you do not agree to a change, you may terminate the agreement in accordance with the cancellation provisions, provided that all outstanding sums are paid and the unit is vacated in full.
Complaints and Notices. Any notice to us must be given in writing using the communication method specified in your storage agreement. Notices are deemed received when actually delivered or, if sent by post, in accordance with ordinary postal delivery rules. If you have a complaint, you should raise it promptly and provide relevant details so that the matter can be reviewed. We will aim to handle disputes fairly and efficiently. No failure or delay by us in enforcing any right under these terms shall operate as a waiver of that right.
Governing Law. These Terms and Conditions, and any dispute or claim arising from them or in connection with the storage service, are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, except where mandatory consumer law provides otherwise. If any provision of these terms is found to be invalid, unlawful, or unenforceable, that provision shall be treated as severed to the extent necessary, and the remainder of the terms shall continue in full force and effect. By using the service, you confirm that you have read, understood, and agreed to be bound by these terms.